About Us

Our Mission

Our Mission is three fold:

  1. Educate the existing and prospective adjusting community in order to provide the finest service to policyholders and increase the flood adjuster workforce. Provide recurring training to those adjusters.
  2. Develop standard and consistent best practices for flood claims adjusting that all WYO’s, NFIP Direct, FEMA, and the policyholders can rely on – through open collaboration of all parties involved.
  3. Provide a forum for all stakeholders to come together to discuss new ideas, and solutions that will benefit all segments of the flood insurance industry.

Why Was FloodPCA Established?

For years, the adjusting community has stood by while new legislation was enacted, FEMA bulletins and guidelines concerning adjusting and the claims process was introduced, and insurance carriers established their own separate version of procedures and coverage interpretations. The adjusting community would have to produce many different products to satisfy the requirements of their clients. If the lessons from Superstorm Sandy have taught us anything, it is that the needs of the policyholder have changed significantly and rapidly over the past 4 years.

Founding Members & Biographies

Mike Carli | Founding Board Member – President 2017

2017 President – Mike Carli – Mike is the owner of All Seasons Claims based out of Pennsylvania.  Mike has been in the flood insurance industry since the dawn of time…and still has the energy, drive, and determination of a rookie!  We appreciate Mike’s role in helping to guide the FloodPCA into it’s sophomore year!

William Piacenti | Founding Board Member – Vice President 2017

William is the owner of Jackson Adjustment Company based out of Lake Mary, Florida.  William has been in the flood industry since 1999.  He eats, sleeps, breathes, and swims flood.  During the downtime, William enjoys spending time with the family, playing some golf, Crossfit, and reading the Adjuster Claims Manual.

CortFowler | Founding Board Member – Secretary 2017

Cort is the owner of CNC Catastrophe based out of Mobile, Alabama.  He enjoys looking good, sittin’ by the dock of the bay, and wasting time!  Cort has been in the flood industry for 20-plus years and doesn’t look a day over 39!

Justin Goethals | Founding Board Member

Justin literally grew up in the flood insurance world.  When he’s not helping mentor a new adjuster Justin enjoys spending time with his kids, tearing up a mountain on his snowboard, and indulging in a nice small batch bourbon from his home state of Kentucky.

Jeff Queen | Founding Board Member

Nobody really knows where Jeff came from.  Legend has it, he took on the Most Interesting Man In The World in a duel and well, Jeff is still here.  Jeff is part of Ryze Claims Services and enjoys long walks on the beach, funny-car drag racing, and cliff diving in Mexico.